Frequently Asked Questions
Everything you need to know about shopping with Sokito.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for faster delivery within 1-2 business days.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items in their original packaging. Simply contact our support team to initiate a return.
Do you offer international shipping?
Yes, Sokito ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to monitor your package's progress.
Are your products covered by a warranty?
Yes, all our products come with a standard 12-month manufacturer warranty against defects in materials or workmanship.